Privacy Policy for Canadian Players

Table of Contents

1. Privacy at a Glance
2. What This Policy Covers
3. Who We Are and Our Role Under Canadian Law
4. Our Guiding Principle: Collect As Little As Possible
5. Information We Do Not Collect
6. Information Collected Automatically
7. Cookies and Similar Technologies
8. Analytics and Audience Measurement
9. Information You Choose to Give Us
10. Affiliate Links, Commissions and What Operators Actually See
11. How We Use the Information We Hold
12. Consent and How to Withdraw It
13. Provincial Privacy Laws: Quebec, Alberta and British Columbia
14. When We Share Information — and With Whom
15. Cross-Border Storage and International Transfers
16. How Long We Keep Information
17. How We Protect Information
18. Breach Notification
19. Your Privacy Rights in Canada
20. Age Restrictions and the Protection of Minors
21. Responsible Gambling and Your Privacy
22. Do Not Track and Global Privacy Control
23. Third-Party Links, Embeds and Social Features
24. Advertising Practices
25. Visitors From Outside Canada
26. Accessibility of This Policy
27. Changes to This Privacy Policy
28. How to Reach Our Privacy Team
29. Frequently Asked Questions
30. Glossary of Terms Used in This Policy

Last updated: 26 August 2026
Effective date: 26 August 2026
Applies to: trustcasino.com and all sub-pages, reviews, bonus guides and slot pages published on this website.

TrustCasino is an independent review and comparison publisher for players in Canada. We write about online casinos, slot games, welcome offers, free spins packages, payment methods and responsible gambling tools. We are not a gambling operator, we do not accept deposits, we do not host real-money games, and we do not open player accounts. Because of that, our relationship with your personal information is deliberately minimal — and this Privacy Policy explains exactly what that means in plain, honest language.

This policy has been written with Canadian privacy law in mind, including the federal Personal Information Protection and Electronic Documents Act (PIPEDA), Canada's Anti-Spam Legislation (CASL), Quebec's Act respecting the protection of personal information in the private sector (as modernized by Law 25), and the provincial Personal Information Protection Acts of Alberta and British Columbia. Where a visitor reaches us from outside Canada, we also honour the core rights described below regardless of where that visitor happens to live.

Privacy at a Glance

If you read nothing else on this page, read this table. It summarizes our entire approach to your data.

What This Policy Covers

This Privacy Policy explains:

• the categories of information we collect, and the far larger list of categories we deliberately do not collect;
• why we collect what little we do, and the legal grounds we rely on;
• how cookies, analytics and affiliate tracking actually work on a review site;
• who we share information with, and where that information is stored;
• how long we keep information before it is deleted or anonymized;
• the rights you hold under Canadian privacy law and how to exercise them;
• how we protect younger visitors and support responsible gambling;
• how we tell you about changes to this document.

It does not cover the privacy practices of any casino, sportsbook, software studio, payment provider or affiliate network that you may reach by clicking a link on our pages. The moment you leave trustcasino.com, a completely separate privacy policy applies — the operator's own. We encourage every reader to open that policy before registering anywhere.

Who We Are and Our Role Under Canadian Law

TrustCasino operates as an independent publisher of editorial content about the Canadian online gambling market. Under PIPEDA, an organization that collects, uses or discloses personal information in the course of commercial activity is accountable for that information. We accept that accountability in full, even though the volume of personal information we handle is very small.

In line with the first fair information principle of PIPEDA (accountability), we have designated an internal privacy officer who is responsible for compliance with this policy, for answering access requests, and for reviewing our vendors. Quebec's Law 25 imposes a comparable requirement to designate a person in charge of the protection of personal information. That role is filled at TrustCasino, and messages sent through our feedback form and marked as privacy-related are routed straight to that individual.

Our Guiding Principle: Collect As Little As Possible

Many gambling-related websites treat data as a resource to be harvested. We take the opposite view. A review site does not need to know who you are in order to tell you whether a welcome bonus carries a fair wagering requirement or whether a slot's return-to-player figure is above average.

We therefore apply three rules internally:

1. Minimization. If a piece of information is not necessary to publish, secure and improve the website, we do not ask for it.
2. Aggregation by default. Wherever a statistic can answer our question, we use the statistic rather than the individual record. Knowing that a bonus page was read forty thousand times is useful; knowing which specific person read it is not.
3. Deletion by schedule. Information that has served its purpose is removed or irreversibly anonymized on a fixed timetable rather than kept "just in case".

Information We Do Not Collect

Because we are a comparison publisher rather than a gambling operator, entire categories of sensitive information never enter our systems. We do not collect, request, receive or store:

• your full legal name, date of birth or Social Insurance Number;
• your residential address, driver's licence, passport, health card or any other identity document;
• credit or debit card numbers, bank account details, Interac e-Transfer records, e-wallet credentials or crypto wallet addresses and seed phrases;
• casino usernames, passwords, security questions or two-factor codes for any operator;
• your betting history, deposit amounts, withdrawal amounts, win or loss records, or account balances at any gambling site;
• self-exclusion status, problem gambling assessments or any health information;
• biometric data, precise GPS coordinates, contact lists, photographs or microphone and camera access.

Please never send this kind of information to us. If a message submitted through our feedback form contains banking data, identity documents or casino login credentials, we will delete it rather than store it, and we will ask you to raise the matter directly with the operator concerned or with the relevant provincial regulator.

Information Collected Automatically

Like virtually every website on the internet, our servers record certain technical details each time a page is requested. This happens for security, troubleshooting and basic audience measurement.

Server log data

• Internet Protocol (IP) address, which we truncate or mask wherever our tooling allows;
• date and time of the request;
• the URL requested and the HTTP status code returned;
• referring URL, where your browser supplies one;
• user-agent string, which identifies browser family and operating system;
• approximate region derived from the IP address, typically at the level of a province or major city, never a street address.

Why this is necessary

Server logs allow us to block automated scraping and denial-of-service attempts, to diagnose broken pages, to confirm that our Canadian readers are being served the correct provincial information, and to measure which reviews are genuinely useful. Under PIPEDA these are legitimate, limited purposes, and the information is not used to build an advertising profile of you.

Cookies and Similar Technologies

A cookie is a small text file stored by your browser. Similar technologies include local storage and pixel tags. Our cookie footprint is intentionally light, and the table below sets out the categories in use.

Managing your cookie preferences

Where required, a consent banner appears on your first visit and lets you accept or decline each non-essential category. You may change your decision at any time through the cookie settings link in the site footer. You can also clear or block cookies directly in Chrome, Safari, Firefox, Edge or Brave, and most browsers offer a private browsing mode that discards cookies when the window closes. Blocking analytics or preference cookies will not lock you out of any review, guide or comparison table on this website.

Analytics and Audience Measurement

We use web analytics to understand which slot reviews, bonus explainers and payment guides are worth expanding, and which pages readers abandon quickly. Our analytics configuration is set up to favour privacy: IP anonymization is enabled where the platform supports it, we do not enable advertising or remarketing features, we do not import external audience data, and we do not attempt to connect analytics records to any named individual.

The reports we actually look at are aggregate: how many sessions a page received, average scroll depth, share of mobile versus desktop readers, and the general province-level distribution of our audience. None of this identifies you personally, and none of it is passed to gambling operators as an individual profile.

Information You Choose to Give Us

A handful of features invite you to submit information voluntarily. Everything in this section is optional, and the website is fully usable if you never submit anything at all.

The feedback and enquiry form

Our on-site feedback form is the single channel for reaching the editorial and privacy teams. When you use it, we receive the message text you write, plus whatever contact detail you choose to supply so we can reply. We ask that you keep this to the minimum: an email address alone is sufficient, and a pseudonym is perfectly acceptable if you would rather not use your real name. We use your submission only to read, investigate and answer it, and to keep a record of complaints so that recurring problems with a listed operator can be reflected in our review scores.

User comments, ratings and player reports

Where a page allows readers to rate an operator or describe their own experience, remember that anything you publish becomes visible to other visitors and may be indexed by search engines. Please do not include your real casino username, transaction identifiers, screenshots containing personal details or anything else you would not want a stranger to read. We moderate submissions and may edit or remove content that exposes someone's personal information, that is defamatory, or that appears to be a paid or fabricated review.

Newsletter and update emails

If we offer an email list, subscription is express opt-in: you type your address and confirm it, and nothing is added on your behalf. Under CASL we keep a record of when and how consent was given, we identify ourselves clearly in every message, and every email carries a working unsubscribe mechanism that we honour promptly and without asking for a reason. We do not share, sell or licence subscriber addresses to casinos, affiliate networks or data brokers.

Affiliate Links, Commissions and What Operators Actually See

Transparency about how we earn money is part of privacy, so here is the mechanism in full. Many outbound links to casinos on trustcasino.com are affiliate links. When you click one, you leave our website and arrive at the operator's site carrying a tracking parameter — usually a campaign identifier appended to the URL, sometimes supported by a cookie set by the operator or its affiliate network. If you later register and play, the operator may pay us a commission or a share of revenue.

Three points matter for your privacy:

• We do not receive your identity. Affiliate reporting reaches us as aggregate or pseudonymous figures — numbers of clicks, registrations and depositing players. We do not receive your name, email address, deposit history or gameplay records, and we do not want them.
• The operator's policy takes over immediately. Once you land on a casino's page, that company decides what to collect, how long to keep it and where to store it. Their privacy policy, terms and licence conditions govern that relationship entirely.
• Commission does not buy a score. Our ratings are set editorially against fixed criteria — licensing, bonus fairness, withdrawal speed, game library, support quality and responsible gambling tools. An operator cannot pay to raise a score or to remove criticism, and paid placements, where they exist, are labelled.

How We Use the Information We Hold

We do not use your information for automated decision-making that produces legal or similarly significant effects, we do not build behavioural advertising profiles, and we do not attempt to infer sensitive characteristics such as health status or gambling risk from your browsing.

Consent and How to Withdraw It

PIPEDA requires that consent be meaningful: you should reasonably understand what you are agreeing to. We rely on express consent for anything you actively submit, such as a newsletter sign-up or a feedback message, and for non-essential cookies where a banner is shown. We rely on implied consent only for the obvious and unavoidable — for example, that requesting a page necessarily involves our server logging the request.

You may withdraw consent at any time. Unsubscribe links end email consent immediately. Cookie settings and browser controls end cookie consent. A message through the feedback form can withdraw consent for anything else. Withdrawal is not retroactive to processing already carried out lawfully, and it cannot remove information we are legally required to retain — but in a review site's case, that residual set is extremely small.

Provincial Privacy Laws: Quebec, Alberta and British Columbia

Alberta and British Columbia have their own Personal Information Protection Acts, which have been declared substantially similar to PIPEDA. Quebec's private-sector legislation, extensively modernized by Law 25, goes further in several respects. We apply the strongest applicable standard across our whole Canadian audience rather than sorting readers by province.

In practice that means:

• a designated person is accountable for the protection of personal information;
• privacy settings on any feature offering them default to the highest level of protection;
• we inform you before using technology that identifies, locates or profiles you, and we do not use such technology for advertising purposes;
• Quebec residents may request that computerized personal information they have supplied to us be provided in a structured, commonly used technological format, or transferred to another organization where that is technically feasible;
• confidentiality incidents presenting a risk of serious injury are recorded, assessed and reported as the law requires.

When We Share Information — and With Whom

We do not sell personal information. We do not trade it, rent it, or make it available to data brokers or lead generators. Disclosure happens only in the limited situations below.

Service providers acting on our instructions

We rely on a small number of vendors to run the website: hosting and content delivery providers, an analytics platform, an email delivery service if a newsletter is offered, security and anti-spam tooling, and error monitoring. Each processes information only on our written instructions, only for the purpose we specify, and under contractual confidentiality and security obligations. Under PIPEDA, transferring information to a processor is a use rather than a disclosure, and we remain accountable for it throughout.

Legal and regulatory requests

We may disclose information where we are legally required to do so — for example, in response to a valid court order, subpoena, or lawful demand from a Canadian law enforcement body or regulator. We review such requests carefully, disclose only what is strictly required, and, where we are permitted to do so, tell the affected individual.

Protecting rights and safety

We may disclose information where necessary to investigate suspected fraud, abuse of our systems, threats against our staff or contributors, or a serious and imminent risk of harm.

Business transitions

If TrustCasino is ever sold, merged or reorganized, information may be transferred as part of that transaction. It would remain subject to this policy or a successor policy providing comparable protection, and any transfer would be limited to what is necessary for the parties to evaluate and complete the deal, as PIPEDA permits.

Cross-Border Storage and International Transfers

Our hosting, content delivery and analytics providers may store or process information on servers located outside Canada, most commonly in the United States or the European Union. Canadian law permits this, but it requires that we tell you plainly: while information is held in another country, it may be accessible to the courts, law enforcement and national security authorities of that country under that country's laws.

Where transfers occur, we choose vendors with recognized security certifications, put contractual safeguards in place, and — where Quebec's rules on transfers outside the province apply — carry out an assessment of whether the information would receive adequate protection. If you would like to know more about where a specific category of information is held, ask through our feedback form.

How Long We Keep Information

Where PIPEDA requires it, information that has been used to make a decision about an individual is kept long enough for that person to obtain access to it. Beyond these periods, information is deleted or irreversibly anonymized.

How We Protect Information

PIPEDA requires safeguards proportionate to the sensitivity of the information held. Ours include:

• encryption in transit across the whole website using current TLS standards;
• encryption at rest for databases and backups held by our providers;
• access on a need-to-know basis, with individual accounts and multi-factor authentication for administrative systems;
• hardened content management configuration, prompt patching and regular dependency updates;
• firewalls, rate limiting and automated bot filtering;
• vendor review before any new processor is introduced;
• internal training so that contributors know never to request sensitive data from readers.

No system connected to the internet is perfectly secure, and we make no absolute guarantee. What we can promise is that we keep so little personal information that the consequences of any incident are correspondingly limited.

Breach Notification

If a breach of our security safeguards occurred and it created a real risk of significant harm to an individual, PIPEDA requires us to report the breach to the Office of the Privacy Commissioner of Canada, to notify the affected individuals as soon as feasible, and to notify any other organization that might be able to reduce the harm. We would do so. We also maintain records of security incidents for the twenty-four-month period the law prescribes, whether or not the incident met the reporting threshold. Quebec residents would additionally be handled under the confidentiality incident rules of Law 25.

Your Privacy Rights in Canada

Subject to the limited exceptions set out in law, you have the right to:

• Be informed — to know what information we hold, why we collected it and to whom it has been disclosed;
• Access — to obtain a copy of the personal information we hold about you;
• Correct — to have inaccurate or incomplete information amended;
• Withdraw consent — to stop processing that depends on your consent, including marketing email and non-essential cookies;
• Request deletion — to have information erased where we have no continuing lawful reason to keep it;
• Request portability — where Quebec's rules apply, to receive computerized information you supplied in a structured, commonly used technological format;
• De-index or remove published content — to ask that a comment or rating you posted be taken down or anonymized;
• Complain — to challenge our compliance with us first, and then with a regulator.

How to make a request

Send your request through the feedback form on this website and mark it as a privacy request. Tell us what you would like us to do and give us enough detail to locate any records — for example, the email address you subscribed with, or the approximate date and subject of a message you sent us. We will acknowledge your request, respond within thirty days as PIPEDA requires, and tell you in advance if an extension is permitted and necessary. There is no charge for a reasonable request.

Please note the practical reality of a low-data website: for most readers, our honest answer will be that we hold no personal information about you at all, because you have never submitted any. Because we do not maintain accounts, we usually have no way to link anonymous browsing to a named person, and we will not collect additional identifying information from you merely to run a search.

If you are not satisfied

Raise the matter with us first through the feedback form so that we have the chance to put it right. If you remain unsatisfied, you may complain to the Office of the Privacy Commissioner of Canada at priv.gc.ca. Residents of Quebec may contact the Commission d'accès à l'information du Québec, and residents of Alberta and British Columbia may contact their respective provincial Information and Privacy Commissioners.

Age Restrictions and the Protection of Minors

TrustCasino is intended strictly for adults who are of legal gambling age in their province or territory. That is 19 years or older in Ontario, British Columbia, Saskatchewan, Nova Scotia, New Brunswick, Prince Edward Island, Newfoundland and Labrador, the Northwest Territories, Nunavut and Yukon, and 18 years or older in Alberta, Manitoba and Quebec.

We do not knowingly collect personal information from anyone under the applicable legal gambling age. Our content is not directed at children, we do not use cartoon mascots or other creative devices designed to appeal to minors, and we do not advertise on platforms aimed at young audiences. If we learn that a minor has submitted personal information through our feedback form, comments or newsletter, we will delete it promptly.

Parents and guardians who wish to restrict access to gambling-related content can use filtering tools such as Net Nanny, Qustodio or the parental controls built into most operating systems and home routers.

Responsible Gambling and Your Privacy

We believe privacy and player protection belong in the same conversation. We do not profile readers to identify who might gamble more, we do not sell audience segments to operators, and we would not participate in advertising practices designed to target people showing signs of gambling harm.

If gambling has stopped being entertainment for you, help in Canada is free, confidential and available around the clock. Provincial support lines and the following organizations can assist:

• Responsible Gambling Council — national research, prevention and player information;
• ConnexOntario — free, confidential support twenty-four hours a day for Ontario residents;
• Gamblers Anonymous — peer support meetings across Canada;
• Gambling Therapy — international online support.

Provincial self-exclusion programs are administered by regulators and operators, not by review sites. We have no access to self-exclusion registers and cannot add you to or remove you from one.

Do Not Track and Global Privacy Control

Most browsers offer a "Do Not Track" header, though no common industry standard for honouring it has ever been agreed. Because we do not engage in cross-site behavioural advertising, our practices already align with what most people intend when they enable it. Where your browser transmits a Global Privacy Control signal, we treat it as a valid instruction to disable non-essential analytics and attribution cookies for that browser.

Third-Party Links, Embeds and Social Features

Our reviews link out to operators, regulators, game studios and news sources. Some pages may embed third-party content such as a demo slot, a video or a chart. Embedded content can behave as though you had visited that third party's own website, which may allow it to set cookies or record your interaction.

We choose embeds carefully and prefer privacy-friendly options where they exist, but we cannot control what an external provider does. We are not responsible for the content, security or privacy practices of any external website, and a link is never an endorsement of a company's data handling.

Advertising Practices

We do not operate an intrusive third-party advertising network, we do not run retargeting campaigns that follow readers around the web, and we do not permit advertisers to place tracking pixels for the purpose of building profiles of our audience. Our revenue comes from clearly disclosed affiliate relationships and, occasionally, labelled sponsored placements. This is a deliberate editorial and privacy decision rather than a temporary state of affairs.

Visitors From Outside Canada

Our content is written for a Canadian audience, but the web has no borders. If you visit from the European Economic Area or the United Kingdom, we apply the substance of the GDPR rights of access, rectification, erasure, restriction, objection and portability, and you may lodge a complaint with your national supervisory authority. If you are a resident of a US state with comprehensive privacy legislation, note that we do not sell personal information or share it for cross-context behavioural advertising as those terms are defined in such statutes.

Online gambling is regulated differently in every jurisdiction. It is your responsibility to confirm that participating is lawful where you live before acting on anything you read here.

Accessibility of This Policy

We aim to keep this policy readable rather than impenetrable, in keeping with the openness principle in Canadian privacy law. If any part is unclear, or if you need it supplied in an alternative accessible format, tell us through the feedback form and we will accommodate the request.

Changes to This Privacy Policy

We review this policy at least annually and whenever we change a tool, a vendor or a feature that touches personal information. When we update it, we revise the "last updated" date at the top of the page. If a change is significant — for instance, a new category of collection or a new purpose — we will highlight it prominently on the website and, where the law requires consent for the new activity, we will ask for it before proceeding rather than assuming it.

Continuing to use trustcasino.com after an update means you accept the revised policy. Previous versions can be requested through the feedback form.

How to Reach Our Privacy Team

All privacy enquiries, access requests, correction requests, deletion requests and complaints should be submitted through the feedback form published on this website. It is monitored by our editorial and privacy staff and is the fastest route to the person accountable for the protection of personal information at TrustCasino.

To help us respond quickly, please include the words "privacy request" in your message, describe clearly what you would like us to do, and avoid sending sensitive material such as identity documents, banking details or casino login credentials — we neither need them nor want them.

Glossary of Terms Used in This Policy

This Privacy Policy is provided for information purposes and does not constitute legal advice. TrustCasino publishes independent editorial content about online casinos, slots and bonuses available to players in Canada. Gambling should always be treated as entertainment, never as a source of income. Please play within your means and use the responsible gambling tools offered by every licensed operator.